Why Guild Insurance?

Since being established in 1963 by the Pharmacy Guild of Australia, the pharmacist’s ethic of honesty,
integrity and professional excellence is what has continued to drive Guild’s success.

These principles mean we take the time to ask the important questions.

We seek to understand what you want, what you need, what you value.

We’ve got all the vitals covered:

-          we’re an Australian Prudential Regulation Authority (APRA) regulated insurer

-          we have an A.M. Best rating of A-stable outlook

-          we work with over 130 associations

-          we insure over 80,000 customers across Australia

-          we are 100% Australian owned

-          all claims decisions are made by the Guild Group

-          9 out of 10 customers are likely to recommend us*

-      2018 Guild Insurance awarded as Australian & New Zealand’s 45th most innovative company

-          2017 Guild Insurance awarded as Australian & New Zealand’s 31st most innovative company

-         2021 Small General Insurer of the Year


Hear what some
of our customers
have to say



A brief history of Guild Insurance

In 1961, a South Australian pharmacist, Mr Alan A Russell OBE, met a distressed hairdresser. She told him a customer had slipped in her shop and was suing her and that she had no public liability insurance.

It was then, Mr Russell begun imagining pharmacists being placed in the same position and recognised the opportunity to provide a vital service. He put the idea to the National Council of the Federated Pharmaceutical Services Guild of Australia (now The Pharmacy Guild of Australia). The Council agreed in principle that they should establish an Australia-wide insurance facility that would provide specialised insurance cover against all the risks of running a pharmacy.

It was in 1963, Guild Insurance Limited was established, with Alan Russell as its first Chairman of Directors, and the Guild's Secretary, Mr Tom Evans as Company Secretary. Guild Group has been providing general insurance services to pharmacists since its inception in 1963. Since then, we have expanded our expertise to meet the insurance, superannuation, legal, I.T needs of a wide range of professional groups.




* Guild Insurance Claims Satisfaction Survey June 2016