Making a claim



Do you have an existing claim or a new claim?

Existing Claim

Existing Claim

We are here to help. If you would like to contact us by phone, please call:


1800 810 213


Frequently Asked Questions

GIL - FAQs - Claims

How can I make a claim?
What information will I need to lodge a claim?
What do I do if I require emergency assistance or repairs?
Should I arrange repairs/replacements before I make a claim?
How long will it take to process my claim?
How can I get an update on my claim?
What if I am unsatisfied with the progress of my claim?

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Why Guild Insurance?

For over 60 years, our customers have continued to be central to everything we do.


Don't go it alone