Guild Insurance and PassportCard have partnered to offer market-leading travel insurance with minimal paperwork and instant payouts for approved claims, helping you to travel with confidence.



Claims made easy

With PassportCard, you carry the ultimate travel companion in your pocket with one card providing you with travel insurance on tap, so you’re ready for when “it” happens. From street food surprises to unexpected monkey bites and the dreaded delayed luggage, you’re covered with PassportCard.

PassportCard is revolutionising travel insurance with instant payouts for approved claims anytime, anywhere*. It’s the way travel insurance should be – quick, simple and hassle-free.


How PassportCard works

When you purchase your PassportCard travel insurance policy, you’ll be asked if you’d like a physical PassportCard to travel with. Keep this card with you while you’re away, and if your baggage is delayed, cash is stolen, or you have a medical issue, you can call the PassportCard team any time for funds to be transferred to your PassportCard and an activation PIN sent to your mobile, for approved claims.

passport card

1. Medical issue overseas

Need a doctor? In pain and not sure what to do? The PassportCard team can direct you to the nearest pharmacy, hospital or doctor and load the PassportCard with funds to cover your medical costs.

2. Delayed luggage

When your luggage isn’t where you are, it’s hard to begin your holiday. Up to $250 can be loaded onto your PassportCard to buy emergency essentials.

3. Stolen cash

No cash, no holiday! Up to $500 can be put on your PassportCard to help you until you work out the details with your bank.

If you don’t have a PassportCard or have a claim that isn’t settled instantly, it’s still easy to submit a claim. You can choose to either call PassportCard claims consultants on 1300 123 413, complete this online claim form, or complete and return this claim form to


Why PassportCard?

Instant payouts on approved claims 

PassportCard’s market-leading claims process means you can handle the most common travel insurance problems without being left out of pocket.

Provides protection for common travel scenarios

PassportCard can provide protection for trip cancellation, lost luggage, travel delays, dental emergencies and more.

Enjoy broad coverage

Wide range of leisure activities covered as standard, and optional extras like winter sports, golf and adventure travel.

Stay connected

PassportCard is always by your side with their local Australian-based customer support team as well as a 24/7 global assistance service.


Important information

*All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule.