Workers compensation can be complex, especially as an early learning and childcare employer. We provide a range of information on workers compensation for employers in New South Wales.
You can notify Guild Insurance of a workers compensation injury in a matter of minutes by completing our online notification form. The sooner you notify us of an injury, the sooner we can provide assistance to both you and your employee.
There's a few steps to renewing your workers compensation policy. Please view the steps involved in renewing your workers compensation policy.
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Understanding and organising wages is important when it comes to workers compensation insurance because it ensures that you are receiving the correct coverage and have an accurate premium.
Understand what to include when you are estimating or declaring actual wages in our Definition of wages guide.
Understand how to determine if contractors should be included in wage declarations, based on state laws. This document lists the characteristics distinguishing contractors from workers, such as independence, payment methods, and provision of tools.
Understanding how to calculate your workers compensation insurance premium in NSW helps ensure you're accurately budgeting for employee protection and compliance with legal requirements.
At Guild, we’re an additional resource you can rely on to help your business.
Fill in the Employer risk management questionnaire to identify if there are any gaps in your current operation, and place the 'If you are injured at work' poster somewhere all employees will see it in case an incident occurs.
Getting your worker recovered and ready to get back to work can be a difficult process. These resources are designed to help manage this process.
The attached guides are designed to assist you in finding light duties available at your workplace. Tick the ones that are appropriate for you, these can then be sent to the workers Treating Doctor and they can then certify which ones will be appropriate depending on the workers injury and restrictions.
Complaints and dispute resolution is a process that helps customers resolve issues they have with our products or services. This process is designed to be fair, quick, and easy for customers to use.
Review our “Definition of Wages sheet” which lets you know what you need to include depending on your state/territory. If you have any queries after reviewing this, please speak to your Account Manager.
Everyone that believes that they are a worker that injures themselves in the course of employment has the right to make a claim. Your Case Manager at Guild Insurance will speak to all stakeholders and take into account the information they provide before making a liability decision.
Your workers' compensation premium is primarily based on the wage details provided in your Estimated Wages Declaration form. Additional factors that influence your premium include:
Premium adjustment process: At the end of the policy term, your premium is adjusted based on your Actual Wages Declaration form. If your actual wages are lower than estimated, you may receive a refund. Conversely, if your actual wages are higher than estimated, you may need to pay an additional amount.
You must include Super and directors fees in NSW. In other states refer to the Definition of Wages flyer to understand more, or contact your Account Manager for clarification.
A ‘Worker’ is generally someone employed under a contract of service, whether written, oral, or implied, or who works under a contract at piecework rates, primarily for labour. If you are unsure, please check with your Account Manager or review the regulator website for your state/territory.
Employers must have current workers’ compensation insurance and prominently display insurance details at each workplace.
Reporting a claim within the required timeframe can help lower claim costs, which helps reduce any premium impact.
Yes, once liability is accepted, employers must continue paying an injured worker on regular pay days following an injury. If liability hasn’t been accepted, talk to your worker as they may want to claim sick or annual leave in the meantime. You would need to reimburse this leave if/when the claim is accepted.
A Return to Work Plan is a written plan that outlines how an employer will help an injured worker get back to work safely. It includes a list of support tasks by the employer and worker, a timeline to work toward, and any further requirements. See our return to work documents above (or in the Employer section for workers’ compensation of your state).
The doctor chosen by the worker to oversee their injury management and treatment.
A Register of Injuries is a mandatory record that documents all workplace injuries or illnesses, regardless of whether a workers' compensation claim is made. This register can be maintained either in written form or electronically (e.g., on a computer).
Purpose of a Register of Injuries:
What to Include in the Register of Injuries:
A Certificate of Currency confirms that your policy is active. It is also sometimes referred to as ‘proof of insurance’.
All employers must cover the first week of an injured worker’s weekly compensation benefits.
In NSW, you must have workers’ compensation insurance if you:
A worker is someone employed under a contract of service or a training contract with an employer.
We provide a step-by-step guide to help you manage workplace injuries effectively. See our return to work and injury management plan documents above (or in the Employer section for workers’ compensation of your state).
If a claim is accepted, you must pay the injured worker at the current award wage rate.
An Injury Management Plan (IMP) is a comprehensive plan developed to support an injured worker's recovery and return to work. It is created in consultation with the worker, their employer, treating health professionals, and relevant healthcare providers. It includes goals, actions and supports, timeframes, and responsibilities.
The primary purpose of an IMP is to ensure a coordinated approach to treatment, rehabilitation, and potential retraining, facilitating a timely, safe, and durable return to work for the injured worker.
See our Injury Management Plan section above (or in the Employer section for workers’ compensation of your state).
Other situations: You can contact us to discuss your reasons for wanting to cancel the policy.
You can visit RiskHQ at any time to read up about the unique risks you face as a business. We cover a variety of risk management topics, from managing complaints, to social media risks, maintaining your business and protecting your workers.