Credentialled Diabetes Educator indemnity and liability insurance
Your skills and expertise are unique, so we’ve tailored an insurance policy that best suits the needs of your profession to better protect your reputation and livelihood.
Principal partner of
If you're forced to defend your professional reputation, you'll want the best support behind you.
Our policies include three types of insurance in one designed specifically for health professionals combining: professional indemnity insurance, public liability insurance, and product liability insurance.
Product liability
Insurance cover for liability for injury or property damage caused by goods sold or supplied by you. This can include cover for clients getting sick or injured from products you provide for example; protein shakers, resistance bands, or other products.
Extra benefits of this insurance policy
Nil basic excess on liability claims
Run-off cover which protects you when you’ve ceased practising permanently
Cover for legal costs and expenses associated with complaints to your registration body, disciplinary proceedings or a coronial inquiry
Provides a 21-day cooling-off period, allowing you to change your mind after purchasing coverage
Ongoing education through our RiskHQ, providing you with relevant and informative information on the risks that matter to you
Round-the-clock support with 24 / 7 claim support line availability
To find out more or to get your hands on our policy wording, simply call us on 1800 810 213.
FAQs
The law governs that any professional exercise the required skill to an appropriate level expected by that profession. A professional may be liable for financial loss, injury or damage arising from an act, error or omission of fault if the professional has not acted to the required level of skill deemed in that profession. Failure through this may result in the claimant (person who suffered the loss) be awarded for that loss, damage or injury.
Many professions require you to hold a professional indemnity insurance policy by law, such as Ahpra registered professions, but can be for other industries such as financial institutions also. Please check with your registration body or associations of your profession to know if it is required by law to have professional indemnity insurance. It is often also required by companies who take on contract workers that are not governed under the companies own insurance policy. It is acceptable for a company to ask you as the professional contractor to provide evidence of cover for professional indemnity before starting the contract period.
As stated above professional indemnity insurance covers you for breaches in relation to your professional duty. Liability insurance covers you for activity that results in personal injury or property damage as a result of your business activities that do not relate to your specific profession. An example may be someone who trips and is injured from spilled water within your office may be covered under liability, because it is your duty of care as business person to provide a safe environment. Whereas a person who suffers a loss or injury because of your professional treatment in relation to your job has caused it would usually be consider as an indemnity breach.
Generally business insurance is to cover the physical assets of your business for material damage loss and options for theft cover. It can also include cover for financial loss due to business interruption. Usually basic insurance does not cover breach of duty or flood cover, but if you speak to an insurance specialist it can often be added to your policy for a nominal fee.
Depending on the policy you are taking out, covers will often vary. At Guild insurance we specialise in making a policy to suit your business so that you are not over paying for covers you wouldn't normally need. The best thing to do is call 1800 810 213 to speak to an insurance specialist, they can find out what activities and structure your business is in to then provide you with adequate cover for you.
A certificate of currency (or COC for short) is a written document that confirms that your insurance policy is current and valid at a specific date and time. At Guild we provide easy access to your COC at any time within a few clicks of our online portal PolicyHub. If you are a new customer we can provide you with one post purchase.
Our partnership with ADEA
Guild is the principal partner of ADEA.
We work closely with your association to tailor an insurance policy suited to your unique needs.
ADEA is Australia’s peak body for diabetes education, committed to supporting Credentialled Diabetes Educators and improving health outcomes for people living with diabetes.
Not just an insurance policy
Risk articles with RiskHQ
You can visit RiskHQ at any time to read up about the unique risks you face as a health professional. We cover a variety of risk management topics, from managing complaints, to social media risks, and much more.
Equipment Breakdown and Maintenance
Professionals, in all different fields, rely on their equipment and tools of varying types to run their business. This equipment could be very specific to a field of work, such as an x-ray machine, or it could be very common and used by all, such as an air conditioner. Regardless of what it is, when equipment is no longer working as it should, this can significantly impact a business’ operations.
Understanding Insurance
Breakdown insurance is designed to replace or repair an item or piece of equipment when it fails to operate as intended, following a sudden and unforeseen event that causes physical damage to parts and components. This damage may be due to mechanical, hydraulic, electrical or electronic breakdown, or a faulty circuit.
However, breakdown insurance doesn’t cover gradual deterioration over time due to regular, normal usage. Equipment doesn’t last forever. It should be expected that equipment will cease working as parts near the end of their usual or expected lifespan; this is generally referred to as ‘wear and tear’.
The Importance of Looking After Equipment
Given insurance won’t cover your equipment for wear and tear, business owners and their staff should consider what they can do to improve the longevity and effectiveness of the equipment they rely on.
Correct installation: When equipment needs to be installed, be sure this is done correctly and by a qualified professional where necessary. It’s quite common to see equipment stop working sooner than expected when it’s been incorrectly installed. Proper installation can include, but isn’t limited to, adequate ventilation, correct location, surge protection and securely fastened connections and fittings.
Understand your warranties: When you purchase and install equipment, you’ll often be provided with a warranty. Be aware of the duration and terms of the included warranty and consider purchasing an extended warranty for more valuable and critical electronic equipment.
Create a maintenance program: This program should detail what needs to be checked and possibly serviced and when, and it should include reminders to alert you when this is due. Be sure to include details about who in the business is responsible for organising the maintenance check as well as previous maintenance which has been undertaken. And think broadly about the term ‘equipment’ and what needs maintaining. Some equipment may be out of sight or not obvious from a maintenance perspective.
When your business relies on particular equipment, hope isn’t enough. You need to be proactive in looking after your equipment.
Cost of Ownership
As an insurer we often hear of cases where issues with equipment are identified, yet for financial reasons, repairs are put off. While financial limitations of businesses are understandable, putting off repairs could end up costing the business more in the future.
You should also depreciate your equipment and put aside sufficient funds to allow for its replacement at the end of its working life.
Use equipment as intended and designed: When equipment is used for purposes or in ways that it wasn’t designed for, this can increase the wear and tear and lead to it needing to be replaced sooner than it should have been.
Know what you’re responsible for: If you’re a tenant in a premises, it’s vital that you understand what equipment you’re responsible for maintaining on behalf of the landlord. It’s recommended you have a documented maintenance program, agreed with the landlord, that clearly states who’s responsible for what. Don’t make assumptions and be sure you understand what’s in your rental agreement.
Your Insurance Cover
When insuring your business, it’s important you understand what you are and aren’t covered for. Don’t make assumptions about this; speak to your account manager or insurance advisor if you’re unsure.
Don’t Go It Alone
Contact us: 1800 810 213
guildinsurance.com.au
- Dental Hygienists
- Diabetes Educators
- Hair and Beauty
- Orthotists & Prosthetists
- Pharmacy
- Veterinarians
- Business
*Coverage up to $20 million requires your selection of cover up to this limit during the quote and purchase process.
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