Professional indemnity & Liability claims

You need to notify us immediately as soon as you are aware of any circumstance that may lead to a claim. As soon as you receive notification of a claim against you, you need to immediately forward the claim to us along with any information relevant to the case. As soon as you let us know about the claim we will begin working on it for you.

Do not:

• admit responsibility or liability to anyone
• offer, agree or promise to settle any claim without our consent
• reply to a written complaint without notifying us first.

Notify us online for
Liability related incidents

Make a claim online

 

Notify us by phone for 
Liability related incidents

You can also report an incident or claim by calling us directly on:

1800 810 213
 

Are you an ADA member?

If you are a member of Australian Dental Association (ADA), please contact your association directly to report an incident or claim.

• ADA Victoria Branch Dispute Assistance - (03) 8825 4600.
• ADA Tasmania -  (03) 8825 4600.
• ADA South Australia - (08) 8272 8111.
• ADA NSW Advisory Services - (02) 8436 9944.

Are you a PDL member?

If you are a member of Pharmaceutical Defence Limited (PDL), please contact PDL directly to report an incident or claim on 1300 854 838.