Other Professions
If your profession isn't listed here, feel free to give us a call on 1800 210 213 and we'll be happy to help you.
If you're forced to defend your professional reputation, you'll want the best support behind you.
Our policies include three types of insurance in one designed specifically for working professionals combining: professional indemnity insurance, public liability insurance, and product liability insurance.
Product liability
Insurance that covers you if a product you sell or supply causes injury or property damage. This includes things like a client getting sick or injured from items such as foam rollers, orthopaedic pillows or massage tools.
Extra benefits of this insurance policy
Nil basic excess on liability claims
Run-off cover which protects you when you’ve ceased practising permanently
Cover for legal costs and expenses associated with complaints to your registration body, disciplinary proceedings or a coronial inquiry
Provides a 21-day cooling-off period, allowing you to change your mind after purchasing coverage
Ongoing education through our RiskHQ, providing you with relevant and informative information on the risks that matter to you
Round-the-clock support with 24 / 7 claim support line availability
To find out more or to get your hands on our policy wording, simply call us on 1800 810 213.
FAQs
The law governs that any professional exercise the required skill to an appropriate level expected by that profession. A professional may be liable for financial loss, injury or damage arising from an act, error or omission of fault if the professional has not acted to the required level of skill deemed in that profession. Failure through this may result in the claimant (person who suffered the loss) be awarded for that loss, damage or injury.
Many professions require you to hold a professional indemnity insurance policy by law, such as Ahpra registered professions, but can be for other industries such as financial institutions also. Please check with your registration body or associations of your profession to know if it is required by law to have professional indemnity insurance. It is often also required by companies who take on contract workers that are not governed under the companies own insurance policy. It is acceptable for a company to ask you as the professional contractor to provide evidence of cover for professional indemnity before starting the contract period.
As stated above professional indemnity insurance covers you for breaches in relation to your professional duty. Liability insurance covers you for activity that results in personal injury or property damage as a result of your business activities that do not relate to your specific profession. An example may be someone who trips and is injured from spilled water within your office may be covered under liability, because it is your duty of care as business person to provide a safe environment. Whereas a person who suffers a loss or injury because of your professional treatment in relation to your job has caused it would usually be consider as an indemnity breach.
Generally business insurance is to cover the physical assets of your business for material damage loss and options for theft cover. It can also include cover for financial loss due to business interruption. Usually basic insurance does not cover breach of duty or flood cover, but if you speak to an insurance specialist it can often be added to your policy for a nominal fee.
Depending on the policy you are taking out, covers will often vary. At Guild insurance we specialise in making a policy to suit your business so that you are not over paying for covers you wouldn't normally need. The best thing to do is call 1800 810 213 to speak to an insurance specialist, they can find out what activities and structure your business is in to then provide you with adequate cover for you.
A certificate of currency (or COC for short) is a written document that confirms that your insurance policy is current and valid at a specific date and time. At Guild we provide easy access to your COC at any time within a few clicks of our online portal PolicyHub. If you are a new customer we can provide you with one post purchase.
Partnership with leading industry associations
Guild is the principal partner of many leading industry associations and has been for years.
We work closely with your association to tailor an insurance policy suited to your unique needs.
Insurance for students studying
As a student, we understand you’ve got enough to worry about between completing your studies, getting enough practice hours in and preparing yourself for working with clients. The last thing on your mind is insurance cover. But one small accident could set you back for life.
To find out whether your studies are covered by insurance, click here.
Not just an insurance policy
Risk articles with RiskHQ
You can visit RiskHQ at any time to read up about the unique risks you face as a working professional. We cover a variety of risk management topics, from managing complaints, to social media risks, maintaining your business, and much more.
Dispensing errors – wrong route of administration
There has been a steady increase in errors reported to Guild Insurance involving the wrong route of administration. These errors occur when a pharmacist dispenses a medication that has been manufactured for administration via a different route. For example, the pharmacist dispensed ear drops instead of eye drops, or the patient was prescribed injections, but was given tablets. Errors also include pharmacists directing customers to take the correct medication, but via the wrong route. For example, a customer was prescribed oral capsules, but the pharmacist labelled the medication to be used as a suppository.
These errors can and do happen, even to experienced pharmacists who’ve never made a mistake before. They can happen to you and they can have serious consequences for you and your customers.
Cases
An infant was prescribed Egozite scalp lotion to treat a skin condition. On the same script, it was recommended her parents also obtain Infacol drops to help treat infant colic. However, during the dispensing process, the labels were transposed and as a result, the Egozite lotion was given orally and the Infacol drops used topically.
A pharmacist inadvertently dispensed Ciloxan ear drops instead of Ciloxan eye drops. While the customer didn’t suffer harm, the same error with a different medication may have resulted in serious consequences.
Reduce the risk of dispensing errors
- Adhere to the PDL ‘Guide to good dispensing’ every time. Don’t be coerced into rushing or cutting corners. When errors occur, pharmacists often say “if only I’d taken the time to…”
- Display posters or reminders in the dispensary to promote compliance with dispensing procedures.
- Use barcode scanning every time.
- Seek help if you are feeling intimidated or uneasy about contacting the prescriber to clarify a script.
- Consider placing flags or warnings in the dispensing basket when handling a script for a different route of administration. For example, a simple card stating ‘RISK WARNING – injection’ could reduce the chance of you automatically selecting an oral dose.
- Make use of the safety features available in your dispensing software. Set up different alerts to remind people to perform certain tasks. Likewise, make use of advanced scanning features that automatically print a barcode on the dispensing label.
- Promote a culture where all staff are confident to point out risky practices when they occur.
- Reducing distractions when a pharmacist is dispensing is everyone’s responsibility. Agree to strict rules for minimising interruptions and distractions in your pharmacy.
- When handing medications to a customer, point out all warnings and directions on the label and packaging. This not only helps with counselling but serves as a final check against any dispensing error.
- Pharmacists
- Business
- Professional
Insurance for your Businesses
If you run a clinic and need insurance for your premises, equipment, and more, visit our information on business insurance.
*Coverage up to $20 million requires your selection of cover up to this limit during the quote and purchase process.
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