Veterinarian
Competition Winner
Congratulations to Dr Alan Guilfoyle from Cermont Vet Surgery in Clermont QLD. Winner of a $500 Wotif Travel Voucher.Were you the lucky winner of one of our iPads?
Thanks to everyone who provided their home and car insurance renewal date as part of our ‘Win an iPad’ competition!
The three lucky winners were:
- Luke Madden
- Caroline McCabe
- Ralph Mesiti
Congratulations, we hope you all enjoy your prize.
"Switch your Insurance and win a Navman" competition winner
The winner of this competition is Peter Pitt from Tasmania. Congratulations Peter!
Affected by the floods? Give us a call
Guild Insurance customers affected by the floods in Queensland are encouraged to call us for assistance.
We are already working with a number of customers affected by the floods, to process their claims and start the road to recovery.
If your home or business suffers damage, you can contact us anytime on our 24/7 emergency claims lines.
Businesses call 1800 810 213
Home and car owners call 1300 988 988
Top 10 home security tips for the holiday season
Summer is a time to enjoy the company of family and friends and maybe even a trip away. To help you keep your summer a safe and happy one, here are our top 10 home security tips for the holiday season.
How will your insurance respond in the event of a claim?
While it can be easy to view all insurance covers as one-and-the-same, each insurance policy provides different levels of cover and every insurer responds with different levels of service to support you in the event of a claim.In the event of a claim, some key things that you are likely to consider are:
It’s all in the delivery – your care, your communication
By Michael Woger, Risk Manager, Guild Insurance
An article from the Guild/AVA Risk Management Committee
The difference between a good and a poor outcome from the care you provide often hinges on the quality of communication between the practice and the client. Where communication is poor, it can have a negative effect upon clients’ perceptions and their level of confidence in the practice and practitioner, which can contribute to complaints.
“There is a truck in the waiting room”
Below is the true story of Debbie Neutze, former owner and manager of the Guildford Veterinary Animal Hospital, now National Strategy and Services Manager for the AVA.
Imagine that...
A phone call wakes you during the night. This isn’t unexpected because you are on call at your practice but what is unexpected is what the veterinary student says, “Sorry to wake you, I haven’t got a case for you but there is a truck in the waiting room”.
Riskequip – are you equipped against risk?
Guild Insurance is pleased to launch of Riskequip for Vets – a dynamic risk management resource for the veterinary profession.
From the car park to the consultation room, there are a range of risks that a veterinary practice faces. Vets now have access to information on these risks and how they can be managed in one easy-to-use website at www.riskequip.com.au/vets. Riskequip consolidates the range of risk management materials developed by Guild in conjunction with the Australian Veterinary Association.
Many roads to recovery – take the fast one
Severe weather incidents have wreaked havoc across Australia already this year. Hail the size of golf balls, tropical cyclones and storm water have caused significant damage and costs for businesses in affected areas. It provides a timely reminder of how adverse events can affect anyone and the need for the right protection.
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