What support do you have in defending your reputation?

Receiving a complaint from a patient or an inquiry from the registration board can be a stressful experience. When your professional ability is brought into question and your reputation is at stake, you need the best support and advice available.

Support from the outset

Penalties are not incurred if you report an incident that occurs in practice. This encourages early notification, which enables us to proactively support you. A poor outcome of a treatment or a comment from a patient can become much more if the incident isn’t managed appropriately from the beginning. That is why, even if no formal complaint has been made yet but the potential exists, notify us, so you can benefit from our support from the outset.

In defence of podiatrists

If you need to report an incident you can contact Guild Insurance anytime on 1800 810 213. Where required, you will be referred to a solicitor who can provide you with valuable legal advice and practical guidance.

Our lawyers are experienced in the defending podiatrists against claims and can provide immediate and ongoing advice on how best to handle potential claim situations. Through a combination of legal expertise and consultation with the Australasian Podiatry Council (APodC) and podiatry peers, we look to achieve the best outcomes for our podiatry clients.

A benefit under Guild’s liabilities insurance policy is inquiries and proceedings cover, which gives you access to legal representation and assistance for board inquiries and other disciplinary matters. You can also receive assistance with preparing a response to a complaint or for an informal hearing.

Prevention is better than cure

The Guild/APodC Risk Management Committee meet regularly to identify emerging issues and risks in the podiatry profession. The Committee is comprised of representatives of the podiatry profession with expertise in various fields of practice, the APodC, Guild’s risk management specialists, underwriting, and lawyers. The Committee looks at opportunities to raise awareness and improve the management of risk in podiatry practice.

We encourage a proactive approach to risk management for all podiatrists. By managing your risks you give yourself the best chance to defend yourself and to avoid claims.

If you receive a complaint or an inquiry from the registration board, we recommend that you first seek our advice. Our client support is designed to reduce risk and achieve peace of mind for you.

In the event of an incident, contact Guild Insurance immediately on 1800 810 213.