Home & Contents Insurance

Guild Home & Contents Insurance plugs gaps in your protection with a 20% Safety Net that gives you extra security.

Customer Centre

Our customer centre provides all the information an existing customer might need in one place. Can't find what you're looking for? Give us a call.

Car Insurance

Guild Comprehensive Car Insurance won't leave you stranded. In an accident, we cover towing, a taxi home, or if you're away from home, emergency accommodation.

Business Insurance

Guild Business Insurance comes through for you when it counts with high quality cover, delivered with personal service.

Professional Indemnity

Guild Professional Indemnity Insurance gives you easy-to-manage and effective protection for your professional career.

Customer satisfaction

Would you recommend Guild Insurance to a colleague?

Below is the percentage of customers who answered "yes".

93%

96%

99%

95%

97%

98%

97%

100%

97%

We regularly survey our customers after they make a claim and ask if they would recommend us.

Since 2004 an average of 97.9% of claimants said they would recommend Guild Insurance to a colleague.

Why not check out our previous survey results

Customer quotes

“A pleasure to deal with Guild. I have been with Guild for 20 Years and hope to be with you another 20.”

“We were extremely satisfied with the whole communication process especially as it was our first claim with Guild. Thank you for making the claim process easy and hassle free.”

“Guild Insurance makes the process of making a claim painless. Always happy to pay my premium every year. (A real investment)”

“I found the process very easy & stress-free & was very impressed with the speed of the whole process.”

“The best thing we ever did was change to Guild – we no longer dread dealing with our insurer and are receiving the service we pay for.”

“I have found Guild Insurance to be the best Insurance Company I have ever dealt with – always professional and courteous. I have always found Guild insurance to be helpful, co-operative and pleasant to work with.”

“I’d like to let you know how much we appreciate what Guild insurance has done for us. I refer not only to the efficiency and professionalism of our organisation, but also to the courtesy and friendship extended to us”

“The service that we have received from Guild has always been first rate. The way in which our recent claim was handled (in all respects) far exceeded my expectations. I am extremely happy with Guild, have great confidence in the company & would strongly recommend them to all colleagues.”

“I am very pleased with the simplicity of the claim experience. Thank you for your level of care and compassion.”

Guild Insurance Limited ABN 55 004 538 863, AFS Licence No. 233791. Guild Insurance supports your association through the payment of referral fees for certain products or services you take out with Guild. This information is of a general nature only and is not intended to constitute the provision of advice. Before making any decision in relation to any of the products mentioned, you should consider your own circumstances, financial situation and needs. Acceptance of applications is subject to underwriting approval. Please refer to the relevant Product Disclosure Statement (PDS) for full terms and conditions (including exclusions and limitations) of the insurance cover. You should consider the PDS in deciding whether to acquire, or continue to hold, the product. A PDS is available by contacting us on 1800 810 213.