Business Insurance Service and Support

We have an office in every state across Australia, each with their own customer service staff and dedicated Customer Service Executives ready to answer your calls.

When you need to make a claim, you can always get in touch with our 24/7 emergency claims line. We aim to exceed your expectations with our claims service, perhaps by meeting you on-site or making an emergency payment into your account within a matter of days.

Your first priority is to keep your business running, and it’s ours too – even if that means finding a temporary solution to keep you operating until you can carry out full repairs.

While many insurers claim great service, at Guild Insurance we prefer to let our customers do the talking – 98.5% of customers surveyed said they would recommend us to a colleague.


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Guild Insurance Limited ABN 55 004 538 863, AFS Licence No. 233791. Guild Insurance supports your association through the payment of referral fees for certain products or services you take out with Guild. This information is of a general nature only and is not intended to constitute the provision of advice. Before making any decision in relation to any of the products mentioned, you should consider your own circumstances, financial situation and needs. Acceptance of applications is subject to underwriting approval. Please refer to the relevant Product Disclosure Statement (PDS) for full terms and conditions (including exclusions and limitations) of the insurance cover. You should consider the PDS in deciding whether to acquire, or continue to hold, the product. A PDS is available by contacting us on 1800 810 213.